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AIIP Assistant

The AIIP Assistant is designed to address the challenges that may arise when you're navigating our platform for the first time or encountering issues. As a fundamental component of the Digital Assistant, it acts as a central repository for all platform-related questions and troubleshooting needs. This dedicated platform expert is accessible at all times to offer you guidance and support and acts as a Platform assistant.

How the AIIP Assistant Empowers You

  • Self-Service Support: You can identify solutions to common issues and questions without needing to contact the support team.
  • Navigation Guidance: You receive direction on locating specific features, modules, or information within the platform.
  • User Instruction: You can learn how to perform various tasks and effectively utilize the platform's functionalities.
  • Troubleshooting Aid: You get assistance in resolving minor issues or understanding error messages.
  • Reduced Dependence on Support Teams: You can effectively find answers to your queries without depending on the Support Team via the Support Tool.

Examples of Queries You Can Ask the AIIP Assistant

  • "How can I create a new project?"
  • "Where is the transactions module located?"
  • "How do I modify my profile information?"
  • "Can you show me how to use the search function properly?"

Accessing the AIIP Assistant

Users can access the Platform/AIIP Assistant from two convenient locations:

  1. From the Chat Assistant Module:

    • Navigate to the dropdown menu within the Chat Assistant interface of the expanded Digital Assistant module. AIIP Assistant
    • Select "AIIP" from the drop down. AIIP Assistant

  2. Directly from the Assistant Module (Full Version of Digital Assistant):

    • Locate the dedicated "AIIP Assistant" from the Assistants module. AIIP Assistant
    • Select the AIIP Assistant and start a new conversation. AIIP Assistant

The Platform/AIIP Assistant is designed to facilitate a seamless and efficient experience with the platform. You should utilize it whenever you have a question or require assistance regarding our AI Innovation Platform functionalities.